Frequently Asked Questions

Which types of payment are accepted?
Please read Payment Terms.
How do I receive my order?
Check the Delivery Terms.
Whats is your Returns Policy?
You may return any product which did not meet your expectations, following our Returns Policy
I want to change a product I bought. What is the procedure?
For any change you want to make, please consult or Returns Policy
How can I find my ring size?
Please consult the Ring Size Chart
I placed an order but now I want to make a change in it. Can I?
You can make any change in your order before shipping, either by calling to 00302310276234 (Greece), or via email to, stating your order’s number and the changes you wish to make. We will confirm the new order via email.
Can I cancel my order?
You can cancel your order by phone, calling to 00302310276234 (Greece), or via email to,  stating your order’s number.
What warranties do you provide?
In this section you will find information about warranties.
Is there a store I can visit?
You can visit our physical shop 35, Pavlou Mela str., GR54625 Thessaloniki, Greece in order to receive your orders.
How can I protect my jewels from physical damage?
In this section you will find some guidelines for protection.